Refund policy
Refund & Return Policy
Your satisfaction matters to us. If something goes wrong with your order, we will make it right, that's our promise.
If you receive a wrong or damaged item, contact us right away, we'll send you a new one, completely free.
If you try the product and aren't satisfied for any genuine reason (like a reaction), reach out to us. We'll process your return and issue a full refund.
Eligible for Replacement or Refund
- Wrong product delivered
- Damaged or leaked bottle in transit
- Defective sealed product confirmed by our team
- Allergic reaction or genuine quality concern (report within 7 days of use)
Not Eligible
- Opened or heavily used products (unless defective or reaction reported with proof)
- Change of mind after accepting delivery
- Claims made after 48 hours of delivery without photos/video proof